Slots / Mobile
This page sets out exactly what data g63 com collects when you use our lobby, how we store it, and the choices you hold over your own information. Availability of our service depends on local law and eligible regions in the Philippines.
When you create an account on g63 com, we collect the registration details you provide — your name, email address, and contact number. If you fund your account through GCash, Maya, or GrabPay, we record the transaction reference and amount so your wallet balance stays accurate and reconcilable. We do not store your full e-wallet PIN or bank credentials; those remain within your chosen payment provider's own system. Device and session data is collected each time you log in. This includes your IP address, browser type, and the pages you visit within the lobby. We use this to keep your session secure and to understand how you move between slots, live tables, and sports markets so we can keep navigation clean. Your data is kept only as long as your account is active or as required to resolve disputes and comply with applicable law. When your account is closed at your request, we begin the deletion process for personal data that is no longer needed for legal or operational purposes. Where we share data with payment processors or game content providers — including studios whose titles appear in our lobby — those third parties are bound by their own data agreements and receive only what is necessary to complete the service.
Not every interaction you have online falls under this policy. Knowing the boundary helps you understand what g63 com is responsible for and when another provider's own rules apply instead.
All data you submit at login, account creation, and profile update is covered here. This includes your registered email, phone number, and any verification documents you upload directly to your g63 com account.
Deposit and withdrawal records linked to GCash, Maya, and GrabPay that pass through our system fall under this policy. The payment provider's own privacy terms govern what happens within their platform, separate from ours.
Pages you view, lobby sections you open, and cookies we set on this domain are all covered. We use necessary cookies to keep you logged in and analytics cookies to track page performance — you can manage non-essential cookies in your browser settings.
Links to external sites, embedded tools from payment partners, or game content studios accessed through our lobby operate under their own privacy policies. Once you leave g63. com. win, this policy no longer applies to data collected by those services.
You have concrete actions available at any point while your account is active. Reviewing what we hold is straightforward: log in, head to your account dashboard, and open the profile section — your registered details are visible there and editable for most fields. If you find something incorrect, such as a wrong contact number or a name spelling error, you can update it directly or send a correction request to our support team. If you want a full record of the data associated with your account — including transaction history linked to GCash, Maya, or GrabPay payments — you can request this in writing through our contact channels below. We will compile and send it to the email on your account. You may also ask us to delete your account and the personal data tied to it, subject to any retention obligations under applicable law. We process deletion requests after identity is confirmed. These rights apply to accounts where access is permitted under local law and eligible-region rules.
Log in and open your account dashboard. Your registered name, email, phone, and payment history linked to GCash, Maya, or GrabPay are listed there. Check the details tab for the most current information held on your profile.
Edit minor fields directly in your profile settings. For changes to identity documents or registered email, contact our support team with the corrected details and your account ID so we can verify and update the record.
Send a written request to our support contact. Include your registered email address and a description of the records you want. We will compile your account data and deliver it to your registered email within the timeframe set by applicable law.
Submit a deletion request through our support channel. We confirm your identity first, then begin removing personal data that is no longer required for legal, security, or dispute-resolution purposes. Account funds must be withdrawn before deletion proceeds.
If you have a question about how your data is used, want to raise a concern, or need to submit a formal data request, these are the contact paths available to you. Use the channel that works best for your situation.
Send your privacy or data request to our support email address listed in your account dashboard. Include your registered email and a clear description of your request so we can route it to the right team.
Open the chat widget from any page on g63. com. win while you are logged in. Live chat is the quickest route for account-related questions, including requests to correct a registered detail or confirm what data we hold.
Many privacy actions — viewing your profile, checking transaction history, and managing cookie preferences — are available directly inside your account without needing to contact support. Log in and open the settings menu to start.
Data handling at g63 com follows a clear set of practices that apply to every account, whether you use GCash, Maya, or GrabPay to fund it. We apply encryption to data in transit and at rest, which means your account details and payment references are not readable in plain form if intercepted. Access to your personal records inside our systems is restricted to staff who need it to operate support, compliance, or account services.
Your login credentials, payment references, and account data travel over encrypted connections. Data stored in our systems is also encrypted, so your GCash, Maya, or GrabPay transaction records are not exposed in readable form at the storage layer.
We set necessary cookies to keep your session active and functional. Non-essential analytics cookies are optional — you can adjust your preferences through the cookie settings accessible in your browser or in the cookie notice shown on your first visit.
We keep your account data for as long as your account is open. After account closure or deletion, we retain only what applicable law requires for dispute resolution, fraud prevention, or compliance. Personal data no longer needed under these grounds is removed.
When this policy changes, we post the updated version at this page address and note the revision at the top. If a change materially affects how your data is used, we will notify you through the email address registered to your account.
These are the questions we hear most often about how this policy works. If yours is not here, reach out through live chat or the support email in your account dashboard.
We collect your name, email address, and phone number at registration. If you verify your identity, we also hold the document details you submit. Payment transactions through GCash, Maya, or GrabPay generate reference records tied to your account balance.
No. We record transaction references and amounts for your wallet history, but your GCash PIN, GrabPay login, or Maya account password are never stored by us. Those stay within your chosen payment provider's own secure system.
Log in and open your account dashboard. Your profile, registered contact details, and payment history are visible there. For a full data export, send a written request to our support email with your registered address and account ID.
Yes. Submit a deletion request through live chat or our support email. We will verify your identity first. Any funds in your wallet must be withdrawn before we proceed. Data required by law for compliance or dispute purposes is retained for the minimum period required.
We share data only with payment processors and game content providers where it is necessary to complete a service — for example, passing a transaction reference to GCash to confirm a deposit. Each partner operates under their own privacy agreement and receives only the data needed.
The updated policy is posted at this page address. If the change materially affects how we use your personal data, we send a notification to your registered email. Continuing to use your account after the notice period means you have seen the updated terms.