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These terms govern your account at g63 com, covering how you access the platform, how transactions are handled, and what both you and we are responsible for. Access and eligibility depend on local law and are available only in regions where it is permitted.
By creating and using an account on g63 com, you confirm that you have read and accepted these terms in full. They apply to every session, every transaction, and every interaction you have with the platform — whether you load the lobby on a phone browser, complete a GCash deposit, settle a GrabPay transfer, or process a Bank Transfer to your account wallet. These terms may be updated when we make changes to how the platform operates. When that happens, the revised version is posted here with a clear effective date. Continued use of your account after the update takes effect means you accept the revised terms. If you do not agree with a change, you should stop using the account and reach out to support before your next transaction. Eligibility is determined by local law. g63 com is available only in regions where access is permitted under applicable rules. We do not make representations about eligibility in jurisdictions we have not assessed. Any dispute about account access should be raised through the support channel before any other action is taken.
GCash deposits are subject to the transaction rules in your account wallet section.
GrabPay transfers follow the same confirmation steps shown at checkout in the deposit flow.
Bank Transfer amounts and any applicable hold periods are shown at the time you initiate the transaction.
Not every interaction on the platform falls under the same rules. This section draws the line clearly — so you know which parts of your experience these terms govern directly and where separate policies or third-party rules apply instead.
These terms apply fully to your login, account creation, session activity, and any account suspension or closure. All account decisions — including access reviews — are governed here.
Deposits and withdrawals processed through GCash, GrabPay, and Bank Transfer are covered. The transaction record shown in your account dashboard is the authoritative reference for any payment query.
Games, odds, and lobby content published on g63 com fall under these terms. We keep content accurate where we control it; availability of specific titles may change without prior notice.
Services you access through external links — including your GCash or GrabPay app, your bank's own interface, or any linked provider — are governed by those parties' own terms, not ours.
These terms give you clear, practical options for managing your account relationship with g63 com. You can review a full record of your transactions at any time — the history is available in your account dashboard once you are logged in. If any account detail is incorrect — name, contact number, or linked e-wallet — you can request a correction through the support channel. Corrections that affect payment rails like GCash or GrabPay may require identity confirmation before they are applied. If you disagree with a decision made about your account, you have the right to raise the matter with support and receive a written response. We keep account data in line with applicable rules; you may request information about what we hold. If you want to close your account, submit the request through support and we will confirm the closure and the status of any remaining wallet balance.
Your full transaction history is available in the account dashboard. Open the wallet section after login to see deposit, withdrawal, and session records.
Request a detail change — including your registered mobile number or linked GCash account — through the support channel. Identity confirmation may be required.
If a charge, limit, or account decision is unclear, submit a query to support with your account reference. We respond in writing so the record is clear for both sides.
Submit a closure request through support. We will confirm the effective date and the status of any balance in your wallet before the account is deactivated.
Questions about your rights under these terms, a transaction record, or an account decision should go directly to support. Choose the channel that suits your situation.
Start a chat session from the account page for real-time help with terms questions, account detail changes, or transaction disputes.
Send a written query to the support email address shown in your account settings. Email is the preferred route for formal requests and record-keeping.
Many terms-related items — transaction history, current balance, linked payment methods — are visible directly in your dashboard once you log in.
Your account data is held in line with applicable data-protection rules. We collect only what is needed to operate your account — name, contact details, linked payment methods like GCash or GrabPay, and transaction records. Cookies are used on the platform to maintain your session and remember your login state across visits on the same device. You can manage cookie preferences through your browser settings.
Transaction and account records are retained for as long as required under applicable rules. You may request a summary of the data we hold by contacting support with your account reference.
You are responsible for keeping your login credentials secure. If you suspect unauthorised access to your account, report it to support immediately so we can take protective action.
We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No personally identifiable data is sold to third parties through cookie activity.
To request a correction, deletion, or export of data we hold about you, submit the request to support by email. We confirm receipt and process requests within the period required by applicable rules.
Short answers to what members most often ask about how these terms work, what they cover, and what to do when something needs clarifying.
Yes. Creating an account means you have read and accepted these terms. If you use the platform after a terms update, that also counts as acceptance of the revised version. Review the current terms in this page before your next session.
If you do not accept a revised version, stop using your account and contact support before your next transaction. Support can walk you through the closure process and confirm the status of any wallet balance before the account is deactivated.
Log in and open the wallet section of your account dashboard. All deposits — including GCash and GrabPay transactions — and withdrawal records are listed there. The dashboard is the authoritative record for any payment query you raise with support.
Yes. Submit the correction request through the support channel — live chat or email. Changes that affect your linked GCash account or registered mobile number may require identity confirmation before the update is applied.
Access depends on local law and is available only in eligible regions where it is permitted. We do not make representations about eligibility in jurisdictions we have not assessed. If you are unsure about your region, contact support for clarification.
We hold the details you provided at registration — name, contact information, linked payment methods — plus your transaction history. You can request a summary of what we hold by contacting support by email with your account reference number.